Frequently Asked Questions

Everything you need to know about finding your dream gown.

How long does it take to receive my dress?

Since each gown is handcrafted to order, production typically takes 4-6 weeks. Shipping adds an additional 3-7 business days depending on your location.

Do you offer custom sizing?

Yes, we specialize in custom-made dresses. You can provide your specific measurements (bust, waist, hips, and height) when placing an order to ensure a perfect fit.

What is your return policy for wedding gowns?

Because our dresses are made-to-order, we generally do not accept returns. However, if there is a quality issue or a manufacturing defect, please contact us within 48 hours of delivery.

Can I request modifications to a dress design?

Absolutely. We can often adjust necklines, sleeve lengths, or train details. Please message our design team before purchasing to discuss your specific vision.

What shipping methods do you use?

We ship globally using reliable express carriers like DHL, FedEx, and UPS to ensure your dress arrives safely and can be tracked every step of the way.

Are the photos on your website of the actual dresses?

Yes, all images on our site are of our real samples. We take pride in the high-quality craftsmanship and premium fabrics used in every Amandanovias creation.